Company Policies

Privacy Policy

At Chinar Code Private Limited, we are committed to protecting your personal information. We collect basic user data such as name, email, contact number, and IP address when you interact with our website or services. This data is used strictly for communication, service delivery, and internal record keeping.

We do not sell or share your information with any third parties, except as necessary to process payments via trusted third-party payment gateways like Razorpay. We may use cookies to enhance your browsing experience.

Users have the right to request access, correction, or deletion of their personal data by contacting us at info@chinarcode.com.

Terms and Conditions

By accessing or using our website and services, you agree to comply with our terms. All intellectual property including text, graphics, and software is owned by Chinar Code Private Limited and cannot be reused without written permission.

Our services include web designing and development, custom software development, e-commerce solutions, cyber security solutions, and cloud-based services. We reserve the right to update our offerings, pricing, or policies at any time without prior notice.

These terms shall be governed by and construed in accordance with the laws of India.

Cancellation & Refund Policy

Cancellations must be requested in writing via email. If a project is cancelled before work begins, a full refund will be issued within 7 business days. For ongoing or partially completed projects, refunds will be calculated based on the work completed and expenses incurred, and processed within 14 business days from approval.

Once a project has been completed or delivered, no refunds will be issued. For any queries, contact us at info@chinarcode.com.

Shipping & Delivery Policy

We offer digital products and services only. No physical shipping is involved. All project deliverables such as website files, credentials, and documents will be delivered electronically via email or uploaded to the client dashboard.